I have not ever been let down the help of its services or goods supplied.
I Really Like TJC and I usually see their…
Everyone loves https://datingmentor.org/hookup/ TJC and that I always discover their unique customer care extremely enjoyable and helpful. I additionally love the presenters because they lighten up my time once I view the Chanel. I’ve just recently purchased some lovely Leighton Denny merchandise. The hand wash and product make my personal arms actually gentle and smells devine.
There Is many difficulties with your…
There is many difficulties with your site, that makes it near on impractical to bid from the ?1 deals. While I contacted CS they only state there aren’t any troubles. This has become taking place for per week now. Furthermore there is a large number of delays acquiring my personal requests aside for shipment, and instructions becoming split up being delivered on different schedules which makes it difficult to continue track to what We have received and the thing I haven’t.Other than that generally speaking i will be satisfied with the merchandise.
Incorrect product delivered
My personal spouse bought me the Opatra Synergy Set in flower, on 28/08/21. The guy provided they to me 2 weeks ago. I opened it a couple of days ago which is not the set in flower so there are no safety handles on the three equipment. I called customer care last night and I also cannot go back the ready even as we have acquired they significantly more than a month. Moreover it mentions in the acknowledgment that there had been free revival peeling serum which we didn’t obtain. I will be moving my problem to Trading criteria on Monday.
Justification After Justification
I purchased from the 18th Sep and still never have received my things. The latest excuse is because of a technical mistake, final months got due to employees isolating. I’ve sent a large number of information and calls.Each times I am informed it’s been remedied! You will find the TJC plus which makes sure a 2 day rapid shipments, it doesn’t make sure such a thing, my previous purchase got more two weeks. Escape, it’s really perhaps not really worth the headache!
I will be most sorry that you have not received their object. You most definitely need was given it chances are. Im therefore sorry.
The problem has become escalated towards the handling of the Warehouse and that I posses requested immediate dispatch for the stuff.
Best wishes,CraigTJC – Customer Support
Bought a kid’s money box on 28th…
Purchased a young child’s money-box on 28th Sep and possess maybe not obtained they however, unhappy
Many thanks to suit your assessment.
It is also disappointing to understand you have not received your own product. I am able to see that it was dispatched from the seventh October.
A member of this Resolutions group are working out for you with this specific purchase immediately.
Best wishes,CraigTJC – Customer Care
Eliminate at completely all bills
About yesterday I located your order for a ring and wristband from TJC. I purchased these as a final minute birthday present.
The afternoon following order was still stuck on “being processed” inside the application and so I delivered TJC a contact to inquire about for an upgrade as I picked quick shipment and purchased it.
About an hour later on Ben responded with, I’m checking the order today and I’ll take touch quickly. Another 2 days gone by without an update from Ben’s past email. So I emailed them AGAIN. Now i obtained a reply over a day later to state, sorry but we cannot find an order beneath the purchase number you have provided.
When I delivered another e-mail anxiously to Ben saying TJC have chosen to take the cash off my personal lender. Needs the merchandise or a refund or i will be getting in touch with my personal bank.
Another the next day Ben replies once again. This time according to him they have placed the order but because a technical mistake with TJC your order has not been invoiced. Then said that the fees hadn’t undergo to TJC and was still pending using my financial. The guy ensured myself that the order had not hit TJC plus in 5 to 7 business days the cash would it seems that feel returned to my profile. I inspected the TJC app and order got disappeared from my purchase records.
Most annoyed and then anxiety ed that i’dnot have the gifts in time I ordered the same merchandise again from TJC accounts on Amazon with sure perfect shipments.
These products came a single day after.
Away from fascination we unsealed my personal TJC accounts only to see if the original purchase have reappeared and demonstrated as cancelled. As I lost into my personal purchase history to my personal surprise the transaction have reappeared and now demonstrated as sent.
We emailed TJC over and over again Ben replied 35 days later on. He mentioned that the order have now started dispatched and would reach the house within 24 hours.
Completely extravagant customer service and that I have 2 of the same necklaces and 2 of the same bands.
We are in possession of the trouble when trying to come back the second purchase through Amazon to have a refund.
P.S the wristband that we purchased from TJC on Amazon had been the same wristband when I ordered from the TJC internet site. But throughout the Amazon wristband the gemstones tend to be half the size because the gem rocks regarding one I initially ordered from TJC. The leads me to genuinely believe that the product quality is certainly not reliable.